before I say anything else let me say this:
– PLEASE DON’T TO SS CLEANINGS ON YOUR MACHINE –

OK moving along now..

MYX900.com is dedicated to helping Epson Stylus Pro 4900, 7900, 9900 and 11880 users work through some of the typical problems which can stop your printer dead in it’s tracks.  Clogs.  Chances are if you are here you have clogs and you need help clearing them.  First please refer to the red text just above – do not do SS Cleanings.  More on this later.  Second, refer to the side bar on the right to navigate your way through learning some not so common points about maintaining/repairing/and keeping your Epson Stylus Pro printer out of trouble once it’s up and running again.

https://i0.wp.com/www.gotagteam.com/epson/arrive_with_clogs.jpg

Here’s a feedback email from happy camper number I can’t even count anymore, Rick Robinson, who just fixed his Epson Stylus Pro 9900 all by himself (with a little help from MYX900.com  🙂

“Hi Eric,

Well this is me, happily reporting from the end of the rainbow.
I did in fact call Epson on my own, I really didn’t think they would sell me the printhead. I thought they would insist 
that I go through their DecisionOne service company, but to my great surprise they did not.
The printhead arrived 24 hours after I bought it, and I spent an other 24 hours trying to find a #1phillips head 
screw driver with a shaft at least 6 inches long, the most frustrating part of this exercise (Radio Shack has them), except for the price of the printhead!!
I must say that I followed your directions to the letter, and am very happy to tell you that the entire operation went off perfectly.
It is only with your detailed instructions on the video that I would have attempted the process.
The head registration, through the “Servprog” program  went  flawlessly, and once I  ran several pairs head cleanings to 
charge the head with ink, the nozzle patterns were perfect, and the prints are flawless and I didn’t even have to run a 
head alignment.
I took the old head and cleaned it, flushed it with distilled water, using a syringe and small plastic tube.I am keeping it
I would love to know if my attempts to clean it were successful, but I’m not going through that process again until I have to (hopefully never).
I thank you very much for bothering to make the video in the first place, it was invaluable.
please fell free to post this note on your site if you wish.
I will be contributing to the cause
Cheers 
Rick”
No thank YOU Rick.  And thank you to the many others who also have benefited/contributed to/supported myx900.com.  I have to say there are few better ways to wake up in the morning other than to a thank you email stating that someone has just revived their Epson from the dead, and are successfully printing again because of the work we have put in here.  …Never surrender,
Eric

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147 comments
  1. Milton said:

    Hi, what means SS cleaning? Thanks

  2. Geoff Tillett said:

    Hi Eric,

    Gday from Australia, Just rented your video and am waiting for new heads to turn up, I noticed you say that you can help with the servprog.exe program I’m sure I’m going to need these for 9900 and 9890 (I’m doing a total of 4 machines) if you can help with that that would be awesome! Not sure what you need from me to prove rental? Let me know cheers Geoff (I also sent email but maybe check junk mail folder)

    • Eric said:

      Email me directly and I’ll take care of you brother.

      Eric

      • Eric said:

        I got nothing. Will check spam now

      • Eric said:

        Yup, found you in the spam folder. Check your email I just sent you all you need and more. Good luck Geoff

  3. RV said:

    How tick/gram are your media? Have you tried to adjust platten gap from normal to wide/wider?

  4. Steven said:

    Hello Eric,

    I have a 8yr old 9890 that gets used 10-15 times a year, only printing luster media. My prints are now showing a 1/2 wide horizontal strip about 1 inch down from the start of my print. My nozzle checks all come back good. I tried turning off high speed mode as well as printing in the highest resolution. Still getting the same strip in the same spot. You think this would only need a print head replacement?

    Also, is this the only part I would need?

    https://printheadprice.com/epson-printhead/epson-9890-print-head-dx6-f191010-f191040.html

  5. I have had a 9900 for seven years now. It hardly gets used. I used to do some canvases on it every so often, now it only gets fired up a few times a year. It still makes great prints, but it is incessantly going through cleaning cycles. I fired it up after four months and most of the colour pairs were blocked. One regular cleaning got most of it, then a colour pair cleared up the rest. But I just sent it a total of 30 16 inch by 7 inch prints, and the damn thing must have gone through at least 13 cleaning cycles on its own during print run. This run alone used up about 7 per cent of the maintenance tanks. I had to switch left and right just to use up the last few per cent.

    I don’t do much printing these days, so what do I do? It still works, but the never ending cleaning cycles are bankrupting me every time I use it. Every time I turn it on, it burns through about $20 of ink just to clean itself. Help?

  6. jamesgreen567 said:

    Hi, Thanks for this blog.

    I had an issue with trying to unclog my 4900 which may have ended up being a bad ink damper or head. I put it in the back room and bought a Canon iPF 6450. That was 2 years ago. Overall I like the Canon. I love reprinting things from the hard drive. The prints are at least 95% as nice as the Epson. The clogging/head issues are 5% of the Epson. I have replaced one of the heads ( after 2 years of fairly heavy use, for $340 and ~ 5 minutes). I could have probably extended the head’s life based on what I now know. The main thing I miss from the 4900 is its great handling of both rolls and cut sheets. The Canon seems fine with rolls but cut sheets must be individually and laboriously loaded., ie one at a time with multiple button pushes per sheet to keep the thing going. I had some production jobs that I printed on the 4900 where I could load 100 sheets of 17 x 22″ paper and it would make 100 prints with only a little help with the output stack. Anybody know of a 24″ printer that can handle cut sheets like that?

    So I pulled it out and plugged it in yesterday and no, no miraculous cures but I was surprised how quickly I got it back to about where it was when I abandoned it over two years ago (and I did nothing special to store it). Most colors missing a few segments, but zero ink printing on black.

    Unless someone has a high probability fix up their sleeve I don’t think I’ll try to fix it. Instead of dumping it I’d be willing to sell it cheap, or parts off it, say for someone wanting to set up an alternate ink system that does not need all 10 channels etc. I’m in Alaska so sending the whole thing would be expensive, but I’d be glad to dissect it for any parts.

    Jim

  7. K a Chamberlain said:

    Hi Eric

    I sent you an email and I’m desperately in need of a response. After watching the printhead replacement video I’m now having no ink at all. Machine has no error codes. I can not find the servgpro.exe. I have two machines and both are responding the same.
    I must point out I have flushed the heads and not replaced with new.

    Thanks

    • Eric said:

      I found your email in the spam folder. Strange. I can give you the program but the program is not why you are firing blanks. I don’t know what you did, but your email says you have not bought a new head yet. So I assume you removed your original heads to clean them or something. This could have gotten air in your lines. Or if you did not reassemble the machine properly you may have no pressure in the lines. Like I said I don’t know what you did. Seems to be more than simply watching the video and now suddenly both your machines don’t work. Tell me more in email, I will respond there now as well.

      • Ken Johnson said:

        Hello my name is Ken and I am haveing the same EXACT problem as this fellow. can you help me please.
        Ken

      • Eric said:

        Ken, have you taken your head out and forced ink through it to flush it? That’s a risky thing to do – kind of like jumping out of an airplane holding a bed sheet over your head as a parachute. Might work in theory, but in reality….

        Take a flashlight, shine it on your lines in front of the carriage going into the head. Can you see air in the lines? If not you probably have ink in your head. If you have ink in your head, and you have pressure, and it’s not firing, and all your wires and ground are fastened properly, you most likely killed your head parachuting into the jungle

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